![]() The Microsoft Authenticator app is recommended as the preferred MFA mobile option.įor more information on security best practices, you can go here: How to help keep your Microsoft account safe and secure. Note: We can also send the security code to an authenticator app on your smartphone. (If you don’t have access to your security info.) If you don’t have access to the security information you have on file, click I don’t have any of these and we’ll take you through the process of recovering your security information: To complete the process, enter the code in the following page:Īfter entering the code, you’ll be taken to the Microsoft Adverting page you were trying to access. A code will be sent to your email address or phone number. If you clicked on the phone number, you’ll be asked to verify the last 4 digits of the number: If you clicked on the email address, you'll be asked to verify it by entering the full email address: ![]() To do that, click on the horizontal gray bar displaying the phone number or email address you have on file: (If you have access to your security info.) After you enter your password, you’ll be prompted to verify your identity. You’ll be required to enter your password: ![]() Microsoft PromoteIQ Microsoft PromoteIQīelow you’ll find the steps to complete the MFA process. ![]()
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